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Book an Appointment

Schedule a free consultation or service booking with our care team — we’ll help you find the right support for your loved one in just a few easy steps.

Book Your Appointment in 4 Simple Steps

Getting the care your loved one deserves has never been easier. Here’s how it works.

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Contact Us

Reach out by phone, email, or the form below. Our friendly team is available Monday to Friday, 8am–6pm.

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Free Consultation

We’ll discuss your loved one’s needs, preferences, and schedule a convenient time for an in-person or virtual assessment.

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Care Plan Created

Our care coordinator designs a personalised care plan tailored exactly to your family’s requirements and budget.

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Care Begins

We match you with the perfect caregiver and care begins — with regular check-ins to ensure everything is working beautifully.

Types of Appointments We Offer

Whether you’re exploring care options for the first time or need to adjust an existing plan, we’re here for every step.

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Free Initial Consultation

A no-obligation conversation to understand your needs and explore how Radiance Healthcare can help — in person or by phone.

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Home Assessment Visit

One of our care coordinators visits the home to assess safety, mobility needs, and care requirements firsthand.

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Care Plan Review

For existing clients, we regularly review and update care plans to ensure they continue to meet evolving needs and preferences.

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Urgent Care Assessment

For situations requiring immediate support, we offer expedited assessments and can arrange care starting within 24–48 hours.

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500+
Families Served
Trusted care across Toronto & Ontario
Our Services
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Home Care
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Hospital Support
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Caring Errands
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Group Homes
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“The caregiver assigned to my mother is absolutely wonderful — I feel completely at peace.”
Sandra M.
North York
Ready to get started?
Book a Free Consultation
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We’re Ready to Help

Reach out by any of the methods below and a member of our care team will respond within one business day.

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Call Us

416-419-7897
Mon–Fri: 8am – 6pm
Urgent Line: 24/7

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Email Us

info@rhs1healthcare.com
We respond within 1 business day

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Visit Us

Toronto, Ontario, Canada
Serving the Greater Toronto Area & surrounding regions

Booking FAQs

Here are some of the most common questions we receive about booking and getting started.

How quickly can care start after my initial consultation?
In most cases, we can begin care within 48–72 hours of completing your assessment and signing your care agreement. For urgent situations, we can often arrange same-day or next-day care.
Is the initial consultation really free?
Yes — completely. Our initial consultation is always free with no obligation. We want you to have all the information you need to make the best decision for your family.
Can I book care for a family member who lives in a care home?
Absolutely. We provide supplementary care and companionship for individuals in long-term care facilities, retirement homes, and group homes. Contact us to discuss your specific situation.
What if I need to cancel or reschedule?
We understand that plans change. Please give us at least 24 hours’ notice for cancellations or rescheduling, and our team will accommodate your request at no penalty.
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